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Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

Offerings

Torqeedo Southwest™ frequently updates and revised its' product offering and pricing. Torqeedo Southwest™ may at anytime discontinue, update, add or revise product offerings, including pricing and availability. Torqeedo Southwest™ presents product specifications as received from manufacturers and/or distributors. Torqeedo Southwest™ does not warrant that this information is correct or complete.

Conditions of Sale

The Customer's receipt of any form of order confirmation does not signify Torqeedo Southwest™ acceptance of the Customer's order, nor does it constitute confirmation of our offer to sell. We may require additional customer information before accepting any order. Torqeedo Southwest reserves the right at any time after receipt of the Customer's order to accept or decline an order for any reason.

Torqeedo Southwest™'s terms of sale are FOB Destination. Torqeedo Southwest™ is not obligated to collect sales tax on any orders shipped directly from our Texas warehouse to locations outside the state of Texas.

Shipping charges may change depending upon available shipping methods and other circumstances. In such cases, you will be contacted for your prior approval before shipment occurs.

Return Policy

Items must be returned within 30 days of receipt. Merchandise must be in original, unused condition, suitable to be resold. Returns must be complete, in the original packaging and include all parts, manuals, CDs, and other accessories supplied in the original packaging. Clearance items and special sale items may not be returned. All returned merchandise must be accompanied by a returned merchandise authorization (RMA) number. To obtain this number, contact Torqeedo Southwest™ toll free at 1-855-448-5100 or +1-281-679-9036. Special orders are subject to a 30% restocking charge. The customer is responsible for return shipping. Torqeedo Southwest™ is not responsible for freight on returned merchandise. Once the product has been returned and is confirmed to be in "like new" condition a credit (less any applicable restocking fee) will be issued. Refused or undeliverable shipments will be subject to a restocking fee of 30%, in addition to applicable shipping, transaction and insurance fees.

Damaged Or Missing Goods Shipped By Parcel Carrier

We thoroughly inspect all items prior to shipment. We suggest that you also thoroughly inspect the items before accepting delivery. If damage is apparent, refuse delivery or if your parcel is left without a signature and damage is found, please contact Torqeedo Southwest toll free at 1-855-448-5100 or +1-281-679-9036 within 48 hours of delivery. Do not discard the box or any packaging materials. Most claims must be filed with the carrier within 10 days of receipt of delivery.

Defective Products / Warranty returns

Most items we sell are covered by manufacturers' warranties. Warranties are established by, and the responsibility of, the manufacturer, and the final determination of warranty adjustments rest with the manufacturer. Most manufacturers now require the end user of their products to contact them directly for warranty issues. In order to expedite your claim, please contact the manufacturer first to receive instructions. We will gladly help you contact a manufacturer. For assistance please contact Torqeedo Southwest™ toll free at 1-855-448-5100; or +1-281-679-9036.

Limitation of Liability

TORQEEDO SOUTHWEST™ IS NOT LIABLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AGGREGATE DOLLAR AMOUNT PAID FOR THE PURCHASE OF THE PRODUCTS UNDER THESE TERMS AND CONDITIONS. ALL OTHER CLAIMS ARISING FROM THE USE OF THE MATERIALS ON THE WEBSITE ARE NULL AND VOID.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of this site's owner or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of this site's owner and protected by U.S. and international copyright laws. All software used on this site is the property of this site's owner or its software suppliers and protected by United States and international copyright laws.